TMPM Healthcare Transformation
All solutions

Digital Products & Automation

Tailored tools for
everyday work

TMPM's digital products are designed around the real challenges of managing policies, delivering programmes and handling feedback in health, care and public-service organisations. Each product can be implemented as a standalone tool or as part of a combined package.

01

Scoped to your context

Each product is configured around your organisation — your terminology, your teams, your reporting cycle.

02

Implemented with you

We run a structured setup process: discovery, configuration, testing and a handover session with your team.

03

Supported ongoing

Monthly support, training for new starters and product updates are included in the standard arrangement.

04

Standalone or combined

Each hub works independently. Organisations that need more than one product receive a combined package.

The four products

Built for the work you already do

Each product addresses a specific operational challenge. They share a common implementation approach and can be combined where more than one applies.

Policy management

Policy Journey Hub

Give every policy a clear owner, review date and approval journey

Every policy has a named owner, a live review date and a clear approval trail — so you are always inspection-ready.

A structured tool for managing the full policy lifecycle — from drafting and consultation through to approval, publication and scheduled review. Designed for organisations that need clear ownership and audit trails.

Key functions

  • Policy register with owner, status and review dates
  • Drafting, consultation and approval workflows
  • Staff acknowledgement and version history
  • Dashboard showing overdue reviews and pending approvals
  • Guidance monitoring with human review of suggested changes
Programme delivery

Programme & Project Delivery Hub

A practical route from idea to delivery and benefits

Programmes move from idea to benefits with the right infrastructure in place — academy, toolkit, governance and delivery tracking in one place.

An umbrella product for programme and project management — combining an academy for learning, a toolkit of templates and documents, governance tools for meetings and decisions, and delivery tracking for milestones and benefits.

Key functions

  • Academy: role-based learning and development
  • Toolkit: document roadmap and templates
  • Governance: meetings, actions, decisions and risks
  • Delivery: milestones, dependencies, progress and benefits
  • Academy available as a standalone entry route
Feedback & FOI

Feedback & Information Hub

Coordinate responses and use feedback to improve services

Complaints, compliments and information requests are handled on time, with evidence, and the learning reaches the teams who need it.

A coordinated system for managing complaints, compliments and information requests — with distinct workflows, approval routes and reporting for each. Designed for public-sector organisations and businesses that need clear accountability and learning.

Key functions

  • Separate modules for complaints, compliments and FOI
  • Department and team filters with workload and ageing views
  • Draft responses with evidence and accountable reviewer
  • Themes and learning actions from closed cases
  • Public-sector FOI workflows and business enquiry handling
Bespoke service

Bespoke Dashboards & Workspaces

Custom tools for needs outside the standard products

Leadership and management get the view they actually need — built around your data, your workflows and your reporting cycle.

A scoped design and build service for leadership dashboards, management pages, partner portals and workflow tools. We work through discovery, prototype, implementation, handover and maintenance — quoting data connections and integrations separately.

Key functions

  • Board reporting pages and leadership dashboards
  • Programme trackers and partner portals
  • Custom workflow tools and management pages
  • Discovery, prototype and implementation process
  • Handover, training and maintenance arrangements

Combined packages

Need more than one product?

Organisations that need two or more hubs receive a combined implementation and support arrangement. A single point of contact, a shared setup process and a combined monthly fee. Talk to TMPM about what a combined package would look like for your organisation.

Next step

Explore the tools for your organisation

Book a guided demonstration or discuss a pilot. We will show you a working example and talk through how the product could be configured for your context.