Our contact details
Name: Christopher Taylor
Address: Unit 15 Venture One Business Park, Longacre Close, Sheffield, S20 3FR
Phone Number: 0114 698 0000
E-mail: contacts@taylormadepmltd.co.uk
The type of personal information we collect
We currently collect and process the following information: names, phone numbers, email addresses, mailing addresses, job titles, usernames, passwords, contact preferences.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You create an online account.
- You complete a contact form.
- We use the information that you have given us in order to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting contacts@taylormadepmltd.co.uk
How we store your personal information
- Your information is securely stored.
- We keep your personal information for any time you hold an account with us. We will then dispose your information by removing it from any and all company files and devices.
- Your data protection rights
- Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights.
If you make a request, we have one month to respond to you.
Please contact us at contacts@taylormadepmltd.co.uk,
Unit 15 Venture One Business Park,
Longacre Close,
Sheffield,
S20 3FR
Or on 0114 698 0000 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at contacts@taylormadepmltd.co.uk, Unit 15 Venture One Business Park, Longacre Close, Sheffield, S20 3FR or on 0114 698 0000 if you wish to make a request.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk